ANSWERS FROM TODD
Costs & Charges
Do you charge for an in-home estimate? It's free! I'll come out and give you an in home consultation. I will measure your rooms, and answer any questions you may have.
Yes, it will be 2.00 a sq yd or .22 sq ft.
Costs & Charges
Do you charge for an in-home estimate? It's free! I'll come out and give you an in home consultation. I will measure your rooms, and answer any questions you may have.
Does the price include installation? All of our carpet prices include pad and installation.
If not, what are the charges and procedures for installation?Wood floors are 2.00 sq ft. and tile is 4.00 sq ft.
If not, what are the charges and procedures for installation?Wood floors are 2.00 sq ft. and tile is 4.00 sq ft.
How much flooring will I need? I will measure your rooms to find out how much you will need.
Product Information
What are the strengths of one product choice versus another?Carpet is a sound barrier , has a wider range of color and style variances. is warmer. and the new yarns can hold allergens until you vacuum.Tile is water proof and very good for high traffic. Wood is also good for high traffic and cleanability. Laminate is more scratch resistant than wood and water resistant.
What are the gauranties and warranties on the flooring itself, on the padding and on the installation? 4 and 5 star rated carpets carry a 10 year warranty for restretch and seam problems. Padding is gauranteed for the life of the carpet.
What features does this flooring have that make it easy to maintain?Carpet just needs vacuumed regularly and once every 5 years steam cleaned .Wood , tile and laminate needs to be dust mopped for regular maintenance and an occaisional coat of cleaner from Bruce or Armstrong.
Decision Making
Can I take a sample home to view in the room? Yes you can,or we can order large samples for you to have .
Can I purchase a large sample size? When we order the large sample size, these are no charge.
Installation
What kind of padding or underlayment does this floor require? We use the highest quality 1/2 in. 8 lb. pad under the carpet.
What do I have to do to my current floors before installation? Normally nothing ! If you have squeaks in your floors this is a good time for us to fix them for you!
How quickly will my flooring be installed after I place my order? 2 to 3 weeks is the normal time frame.
How do I minimize the number and placement of seams in my room? I will advise you of the least amount of carpet and minimize the seams.
Is this carpet available in a 15-foot length to ensure fewer seams? Their are a wide range of 15 ft. carpets in many styles and price ranges. The 15 ft. will sometimes help to minimize seams.
Who is responsible for removing and disposing of old carpet and padding? You can or we'll do it all for you for a nominal charge.
Is there an additional fee for that?
Product Information
What are the strengths of one product choice versus another?Carpet is a sound barrier , has a wider range of color and style variances. is warmer. and the new yarns can hold allergens until you vacuum.Tile is water proof and very good for high traffic. Wood is also good for high traffic and cleanability. Laminate is more scratch resistant than wood and water resistant.
What are the gauranties and warranties on the flooring itself, on the padding and on the installation? 4 and 5 star rated carpets carry a 10 year warranty for restretch and seam problems. Padding is gauranteed for the life of the carpet.
What features does this flooring have that make it easy to maintain?Carpet just needs vacuumed regularly and once every 5 years steam cleaned .Wood , tile and laminate needs to be dust mopped for regular maintenance and an occaisional coat of cleaner from Bruce or Armstrong.
Decision Making
Can I take a sample home to view in the room? Yes you can,or we can order large samples for you to have .
Can I purchase a large sample size? When we order the large sample size, these are no charge.
Installation
What kind of padding or underlayment does this floor require? We use the highest quality 1/2 in. 8 lb. pad under the carpet.
What do I have to do to my current floors before installation? Normally nothing ! If you have squeaks in your floors this is a good time for us to fix them for you!
How quickly will my flooring be installed after I place my order? 2 to 3 weeks is the normal time frame.
How do I minimize the number and placement of seams in my room? I will advise you of the least amount of carpet and minimize the seams.
Is this carpet available in a 15-foot length to ensure fewer seams? Their are a wide range of 15 ft. carpets in many styles and price ranges. The 15 ft. will sometimes help to minimize seams.
Who is responsible for removing and disposing of old carpet and padding? You can or we'll do it all for you for a nominal charge.
Is there an additional fee for that?
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